Privacy Policy

Personal Information Collection

Device Information

When visiting our website, we automatically collect certain device information, including:

  • Web browser details
  • IP address
  • Time zone
  • Cookies

As users browse the site, we also collect information about:

  • Web pages viewed
  • Products viewed
  • Referring websites or search terms
  • Interactions with the site

This is referred to as “Device Information”

Technologies Used for Collecting Device Information

  • Cookies: Data files placed on the device with an anonymous unique identifier.
  • Log Files: Track actions on the site, collecting data such as IP address, browser type, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files that record browsing information.

Order Information

When making a purchase, users provide certain information, including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number

Please note that we do not store any payment details, including credit card numbers. These details are securely processed by trusted third-party services such as Stripe and Afterpay. For more information about their privacy policies, please visit the official websites of these providers.

This is referred to as “Order Information”

Use of Personal Information

  • Order Information is used to:
    • Fulfill orders
    • Process payments
    • Arrange shipping
    • Provide invoices or order confirmations

It is also used for:

  • Communication purposes
  • Risk or fraud screening
  • Providing information or advertising related to products or services based on user preferences
  • Device Information is used to:
    • Screen for potential risk and fraud
    • Improve the website
    • Generate analytics on customer browsing behavior
    • Evaluate marketing campaigns

Sharing of Personal Information

Personal Information is shared with third parties to assist in using it as described in this policy. Examples include:

  • Google Analytics (used to understand customer site usage)
  • Geo-targeting popup app (shows a generic location of purchase without sharing specific customer information)

Personal Information may also be shared to:

  • Comply with applicable laws
  • Respond to legal requests
  • Protect rights

Do Not Track

Our website does not change its data collection and use practices based on Do Not Track signals from users’ browsers.

Users’ Rights

  • European or Australian Residents: Have the right to access their personal information, request corrections or updates, and ask for deletion by contacting us.
  • For European residents, personal information is processed to fulfill contracts or pursue legitimate business interests. Information may be transferred outside Europe, including to Canada and the United States.

Data Retention

Order Information is retained for record-keeping purposes unless users request deletion.

Changes

Our Privacy Policy may be updated periodically to reflect changes in practices, operational needs, or legal and regulatory requirements.

Minors

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors. If a parent or guardian becomes aware that their child has provided personal information without their consent, they should contact us to have this information removed.

Contact Information

For any questions or concerns regarding this Privacy Policy or the handling of personal information, please contact us at:

Email: [email protected] Whatsapp: +61406643387

Effective Date

This Privacy Policy is effective as of 23/8/2023, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

Consent

By using the website or making a purchase, users signify their acceptance of this Privacy Policy. If users do not agree to the policy, they should not use the website. Continued use of the website following the posting of changes to this policy will be deemed acceptance of those changes.